Terms of Service

Section 1 – Access and Account

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law. If you permit a minor to use a device or account under your supervision, you are responsible for that use to the extent required by law.

You may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You agree to provide information that is accurate, current, and complete and to update it when necessary.

You are responsible for keeping your account credentials secure and for activity carried out through your account. Do not sell, transfer, or assign your account without our written permission.

Section 2 – Our Products

We make reasonable efforts to display our products and descriptions accurately. However, product colours and appearance may vary depending on your screen, device, or settings.

As jaggery is a natural product, slight variations in colour, texture, or appearance may occur between batches. Such natural variation does not automatically indicate a defect.

Product descriptions, availability, and offerings may be updated from time to time. We reserve the right to discontinue products or limit quantities where reasonably necessary and permitted by law.

Section 3 – Orders

Placing an order constitutes an offer to purchase the selected products. An order is subject to acceptance and successful payment processing where applicable. We may decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, pricing errors, or delivery restrictions. Where appropriate, we will notify you using the contact details provided.

Please review your order, delivery address, phone number, and selected products carefully before checkout. Cancellation or modification requests are subject to our applicable order policy.

Returns, replacements, and eligible refunds are governed by our Refund Policy.

Unless otherwise agreed, purchases are intended for personal or household use. Please contact us regarding bulk or commercial orders.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change. The applicable product price and any displayed shipping charges will be shown during checkout or in your order confirmation. Applicable taxes and charges will be handled as required by law.

Promotions may be subject to additional terms. If a specific promotion has separate terms, those terms will apply to that promotion to the extent permitted by law.

You agree to provide accurate purchase, billing, and contact information. You must be authorised to use the payment method selected for your purchase and must pay applicable charges shown at checkout.

Section 5 – Shipping and Delivery

Orders are processed and dispatched according to our Shipping Policy. Delivery estimates are not guaranteed and may be affected by courier operations, weather, festivals, strikes, or other circumstances outside our reasonable control.

We will make reasonable efforts to assist with shipment enquiries and delays. Nothing in these terms excludes responsibility where applicable law requires otherwise.

Section 6 – Intellectual Property

Unless otherwise indicated, the website's text, images, graphics, branding, product content, design, and other materials are owned by or licensed to Krishi Amrit and may be protected by applicable intellectual property laws.

You may use the website for personal and lawful purposes. You must not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected materials without appropriate permission, except where permitted by law.

Krishi Amrit names, logos, and branding may not be used without prior permission. Third-party names and trademarks remain the property of their respective owners.

Section 7 – Optional Tools

Our website may provide access to tools or features supplied by third parties. These services may be governed by the relevant provider's terms and privacy policy.

Where permitted by law, third-party tools are provided subject to their availability and applicable terms. You should review those terms before using such tools.

Section 8 – Third-Party Links

Our website may contain links to third-party websites or services for convenience. We do not control all third-party content, policies, or practices.

Accessing an external website is at your discretion. Review the relevant provider's terms and privacy policy before sharing information or making a purchase through that provider.

Section 9 – Relationship with Shopify

If our store is powered by Shopify, Shopify provides the ecommerce platform that supports our store. Purchases made through the store are transactions between the customer and Krishi Amrit, subject to applicable law and the terms of the relevant service providers.

This section should be retained and aligned with Shopify's current required wording if Shopify powers the live store. If the website operates on another platform, revise this section before publishing.

Section 10 – Privacy Policy

Personal information collected through our website is handled according to our Privacy Policy, which explains what information we collect, how we use it, and when it may be shared with service providers.

Third-party platforms and service providers may process information under their own policies. Please review the applicable policies when using their services.

Section 11 – Feedback

If you submit reviews, suggestions, comments, or other feedback, you confirm that you have the right to submit that material and that it does not unlawfully infringe another person's rights.

You grant Krishi Amrit permission to use, reproduce, display, and share your feedback for purposes related to our business and services, subject to applicable law and any rights you retain. We will not treat this clause as permission to disregard privacy rights or other mandatory legal protections.

We may review or remove content that is unlawful, abusive, misleading, infringing, or otherwise inappropriate, where permitted by law. You remain responsible for the content you submit.

Section 12 – Errors, Inaccuracies and Omissions

Website content may occasionally contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping charges, delivery estimates, or availability.

We may correct errors and update information. If an error affects an order, we will take reasonable steps to contact the customer and resolve the matter in accordance with applicable law.

Section 13 – Prohibited Uses

You must not use our website to:

• Violate applicable laws or regulations.
• Infringe our intellectual property or another person's rights.
• Submit fraudulent, false, or misleading information.
• Harass, threaten, defame, or harm another person.
• Transmit malware, viruses, or harmful code.
• Collect personal information without proper authorisation.
• Send spam or unauthorised promotional messages.
• Interfere with website security or normal operation.
• Attempt unauthorised access to accounts, systems, or data.

We may restrict access or take appropriate action when there is a reasonable basis to believe these terms have been violated, subject to applicable law.

Section 14 – Termination

We may suspend or restrict access to our website where reasonably necessary for security, fraud prevention, legal compliance, or material violations of these terms.

Termination does not remove obligations or rights that arose before termination. Provisions that by their nature should continue to apply will survive to the extent permitted by law.

Section 15 – Disclaimer of Warranties

We aim to keep our website information accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, or available at every time.

To the extent permitted by law, website services are provided according to their availability. Nothing in this section excludes statutory product guarantees, consumer rights, or other protections that cannot lawfully be excluded.

Section 16 – Limitation of Liability

To the extent permitted by applicable law, Krishi Amrit will not be liable for losses that are indirect or unforeseeable and arise from improper use of the website or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable consumer rights or mandatory legal obligations.

Section 17 – Indemnification

To the extent permitted by law, you may be responsible for losses or claims arising directly from your unlawful use of the website or your material breach of these terms, particularly where your actions infringe another person's rights.

This section does not require you to waive rights or accept obligations that cannot legally be imposed on you.

Section 18 – Severability

If any provision of these terms is found to be unlawful or unenforceable, that provision will be applied to the fullest extent permitted by law or severed where necessary. The remaining provisions will continue to apply to the extent they remain valid.

Section 19 – Waiver and Entire Agreement

A failure to enforce a provision of these terms does not automatically waive our right to enforce it later.

These terms, together with the policies referenced on our website, govern your use of the services, subject to applicable law and any additional terms presented to you when using particular features or promotions.

Section 20 – Assignment

You may not transfer your rights or obligations under these terms where doing so is prohibited by law or requires our consent and that consent has not been obtained. We may transfer or assign our rights and obligations as part of a lawful business reorganisation or transfer, subject to applicable law.

Section 21 – Governing Law

These terms are subject to the laws applicable to Krishi Amrit's business and the transaction, without limiting any mandatory consumer protections available under applicable law.

Any dispute will be handled by a competent court or authority with jurisdiction under applicable law.

Section 22 – Headings

Section headings are included for readability and convenience. They do not change the meaning or interpretation of these terms.

Section 23 – Changes to Terms of Service

We may update these terms to reflect changes in our business, website, services, or applicable legal requirements. The latest version will be published on this page with changes taking effect as stated in the updated terms or notice.

Where required by law, we will provide notice or obtain consent for material changes. We encourage you to review this page periodically.

Section 24 – Contact Information

If you have questions about these Terms of Service, please contact Krishi Amrit using the details below.

Email: krishiamritorg@gmail.com

Address:
41/2, Village Chiksa, Post Baghuvar,
District Narsinghpur, Madhya Pradesh – 487225, India